Privacy Policy
Effective Date: October, 2025
Welcome to FortuneX ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect personal information from you in a variety of ways, including when you register on the site, select a reward plan, and make a payment.
- Personal Data: When you register, we collect personally identifiable information, such as your full name, username, email address, and phone number.
- Financial Data: We do not collect or store any credit card or full bank account details. We only process your selected reward plan and amount (e.g., "FortuneX Starter - ₦7,500"). All payments are made directly to our provided bank account.
- Communication Data: When you confirm your payment, you will be redirected to WhatsApp to send us your registration details and payment receipt. We do not control WhatsApp, and your communication via their service is subject to their own privacy policy.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Create and manage your account.
- Process your registration and associate it with your selected reward plan.
- Verify your payment by matching your submitted details (sent via WhatsApp) with our bank records.
- Communicate with you regarding your account or support requests.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
- Third-Party Service Providers: We use WhatsApp, a third-party service, to facilitate payment confirmation. When you click to confirm payment, your registration data (full name, username, email, phone, and selected plan) is pre-filled into a message to be sent to our business number. Your use of WhatsApp is governed by their Privacy Policy.
4. Liability Disclaimer
To the fullest extent permitted by law, the company who published this app shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of FortuneX app, including but not limited to:
- Data loss or financial impact.
- System performance irregularities
- Third-party exploitation vectors
5. Data Retention
We will only retain your personal information for as long as it is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal data. To make such a request, please contact us at the email address provided below.
7. Children's Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Effective Date" at the top. You are advised to review this privacy policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
FortuneX Support
info@fortunexofficial.com